Key Objectives

• Improve key critical thinking skills, including active listening and questioning
• Analyze context and information to clearly understand and identify a problem
• Apply problem-solving steps and tools to identify appropriate solutions, using specific approaches
• Select the best technique for making decisions 

Course Content

• Critical Thinking: Identify and Evaluate Issues and Viewpoints
• Problem-Solving: Techniques for Groups and Individuals
• Decision-Making: How to Choose, Criteria, Goals and Vision-Based      Decision-Making

More to Learn!

Who to Attend

Anyone who is required to problem solve on the job or make important project, department or organizational decisions or recommendations.