The knowledge I gained from the 12-week administrative course at the Professional Trainers Institute has greatly enhanced my capacity to carry out my daily functions effectively and efficiently.

​I found particularly beneficial the knowledge I gained in the area of Information Technology in best practices on how to store sensitive information that requires high levels of confidentiality.

​My writing skills have also been enhanced through my participation in the programme. I am better able to formulate correspondence in a respectful and positive tone irrespective of the situation.